The Leading Provider of Emergency Communication Products & Services
Trusted Cellular Phone Line and Emergency Phone Monitoring Partner for Building Owners and Property Managers
Cut the cord on expensive landlines and stay fully code compliant with simple cellular phone lines, professional monitoring, and nationwide installation for your elevators and other emergency phones. MyLinkLine has focused on emergency phone solutions since 1996, helping property and facility teams across the United States lower costs, reduce risk, and keep people safe in every elevator ride, pool area, stairwell, and common space.
1-800-862-4001 or request a quick online quote to see how much you can save.
Emergency phones should be simple. Instead many properties are stuck with
- Landline bills that suddenly jump into the hundreds of dollars per line with no warning
- Confusing responsibility between the phone company, elevator company, and the IT team
- Surprise charges for long-distance, automated calls, and repeated service visits
- Phone lines that fail during storms, power issues, or after a quiet provider change
- Inspectors citing elevators or other emergency phones for non-working or non-compliant communication
- Multiple vendors for phones, lines, and monitoring, which means more calls and more finger-pointing
Property managers and facility teams tell us they feel trapped by legacy telephone companies and pieced-together systems. They are tired of overpaying every month for an emergency phone line and then waiting a week or more for repairs when that line fails.
You need a safer, clearer, and more predictable way to keep all your emergency phones connected and monitored around the clock.
Why properties move their emergency phone systems to MyLinkLine
Complete emergency phone solutions
- Emergency phones for elevators, pools, parking garages, stairwells, and campus call boxes
- Cellular phone lines that replace expensive copper landlines
- Professional twenty-four-hour monitoring by a trained operator
Lower monthly cost with predictable pricing
Most clients see meaningful monthly savings when they replace copper landlines with MyLinkLine cellular emergency phone lines. You keep a simple flat monthly rate per line instead of a stack of mystery fees.
Works with existing elevator telephones and monitoring
Our cellular phone lines provide a true analog dial tone that works with virtually all elevator phones, pool phones, area of refuge stations, and other emergency phones and monitoring services. You can keep your existing devices or have us supply new code-compliant emergency phones as part of the project.
Nationwide installation and support
Whether you manage one building or a national portfolio, MyLinkLine provides coverage across the United States. Your own team can handle simple installs, or our professional technicians can perform turnkey installation and testing.
Code compliant by design
Every solution is built for elevator and life safety codes, including ADA, ASME, ANSI, IBC, and local requirements. We work closely with inspectors and elevator companies so you pass inspections without surprises.
FirstNet priority options
For buildings that want an extra layer of protection, MyLinkLine can route emergency calls through FirstNet so life safety traffic receives priority on the carrier network when cellular traffic is congested. This helps calls get through faster when every second matters.*
Exclusive Heartbeat Monitoring for added safety
Our Heartbeat Monitoring service regularly checks that your cellular emergency phone line is responding correctly and alerts you if there is a problem. This helps you catch issues before an emergency call fails and supports your risk management and life safety programs.*
Lifetime product warranty and low price guarantee
We stand behind our cellular units for the life of the service. If a covered device fails under normal use, we repair or replace it at no additional cost. If you ever find an equivalent solution at a lower verified price, we will review and work to match or beat it.*
Typical customers reduce elevator phone line costs by 30% or more, with many saving significantly more depending on the number of lines.
Nearly 30 years focused on emergency phone safety
Since 1996, MyLinkLine has specialized in emergency phones, cellular lines, and monitoring, not general business phone service. That focus means our entire company is built around reliability, code compliance, and life safety.
Results that property and facility managers see in the field
A property manager who had used MyLinkLine for more than ten years reported smooth installs, dependable elevator monitoring, and reliable emergency phones, and a support team that goes above and beyond to keep their buildings connected and tenants happy.
A school district leader converted multiple elevator and campus emergency phones from landlines to cellular with 24-hour monitoring and saw savings of more than half on monthly phone charges while remaining fully code compliant.
A community association president described the conversion from old landlines to cellular as simple, with straightforward installation, and the elevator and pool phones continue to work flawlessly after the switch.
These experiences are common across thousands of properties that rely on MyLinkLine for emergency phone equipment, connectivity, and monitoring.
Products & Services
Our Smart Solutions
Elevator Phone Monitoring
Elevator Cellular Phone Lines
Emergency Elevator Phones
Area of Refuge Phone Solutions
Swimming Pool Phone Solutions
FREE Property Assessment!
Facts About Us
Our Company In Numbers
Years in Business
Number of Clients
%
Client Retention
How we work | Our process from start to finish
Step 1
Share your emergency phones and current costs
You tell us how many elevators and other emergency phones you have, where they are located, and what you are paying today for landline service, equipment, and monitoring. We also ask about upcoming inspections, construction, or modernization projects.
Step 2
We review coverage and design your solution
Using an exclusive coverage scoring process, MyLinkLine evaluates your building locations and selects the strongest available cellular network for each elevator and emergency phone. We design a plan that can include new emergency phones where needed, cellular units, and 24-hour monitoring.
Step 3
Simple installation and cutover
You choose whether your team or our technician completes the installation. Units and phones are designed for quick mounting and connection. We coordinate test calls with your monitoring center and confirm call quality, caller identification, and location details for each device.
Step 4
Final testing and inspection support
Before you go live, we perform test calls and document results so you are ready for inspector visits. If an inspector, elevator contractor, or safety official has questions, our team is available to speak with them and explain the solution.
Step 5
Ongoing monitoring and support
Heartbeat Monitoring, battery backup checks, and 24-hour monitoring help you stay ahead of issues. If conditions change in your building, our support team is ready with troubleshooting, replacement equipment, and coverage adjustments.
Step 6
Get a quick quote and see how much your building can save. Most customers save 30% or more every month.
Pricing and Packages
Straightforward emergency phone system options
Every building is different, but most projects fall into one of these packages.
Cellular Phone Line Plan
Cellular emergency phone line(s) for elevator phones, pool phones, stairwell phones, or area of refuge stations- Cellular line(s) for emergency device(s)
- Network scoring for optimal coverage
- Compatible with monitoring providers
- Fixed monthly rate with no hidden fees
- FirstNet and Heartbeat options
- Lifetime Warranty
Comprehensive Bundled Plan
Cellular Phone Lines and Monitoring for elevator phones, pool phones, stairwell phones, or area of refuge stations- Discount pricing for bundled cellular phone line(s) and 24-hour emergency monitoring
- Centralized billing and reporting
- Flexible installation options available
- Significant savings on monthly costs
- Client Portal Access*
Phone Monitoring Plan
24-hour monitoring for elevator phones, pool phones, stairwell phones, or area of refuge stations- Works with landlines or cellular
- 24/7 professional monitoring services
- Custom call handling for each device
- Autodial and Caller Identification
- Customized call handling instructions
- Priority technical support included
Your quote will clearly show monthly service cost per line, any equipment and installation costs if needed, and estimated monthly savings versus your current landline bills where information is available.
Why Wait?
Ready to stop overpaying for emergency phone lines and strengthen life safety at your properties
Request a cellular emergency phone and monitoring quote to see your projected monthly savings and recommended package for each building.
Ask for a complimentary property assessment so we can review your current phones, lines, code requirements, and conversion options.
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See your projected monthly savings
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Choose the best network for each building
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Simple installation in under 15 minutes. You can have your team install it, or choose a MyLinkLine technician to handle everything for you.
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Add Heartbeat Monitoring and FirstNet options for added protection
Keep your elevators connected, your emergency phones ready, your tenants protected, and your phone bills under control with MyLinkLine.
Complete the online quote form or call MyLinkLine at 1 800 862 4001 to talk with a specialist about your needs.
Frequently Asked Questions
Will a cellular emergency phone line pass inspection?
Yes. MyLinkLine cellular emergency phone lines and emergency phones are designed to meet elevator and life safety code requirements when installed correctly and connected to a compliant monitoring service. We regularly support inspections with elevator companies, fire officials, and third-party inspectors.
Do I have to replace my existing emergency phones?
In most cases, we can keep your existing in-car elevator phone, pool phone, or other emergency device and replace only the old landline with a cellular unit. When phones are outdated or not code-compliant, we can supply new emergency phones as part of the project.
What happens if the power goes out?
MyLinkLine cellular emergency phone line units include battery backup so calls can still be placed during a power outage for a defined period.
Who answers the calls when someone presses the button?
With our monitoring packages, calls are answered by trained operators in a professional 24-hour monitoring center that follows your instructions for each property. They can contact emergency services, on-site staff, or other contacts based on your plan. If you use your own monitoring provider, we connect the calls to that center.
How long does installation take?
Once equipment is on site, a typical emergency phone can be installed or converted in a short service visit using standard access. Larger or more complex properties may take longer, but the work is scheduled around your elevator operations and building use to minimize disruption.
Do you only handle elevators?
Elevators are a core focus, and we also provide emergency phones, cellular phone lines, and monitoring for area of refuge systems, emergency pool phones, parking and campus call boxes, stairwell phones, and other emergency and life safety communication points on your property.
Other Useful MyLinkLine Resources
Elevator
Phone Monitoring
Elevator
Phone Testing
Elevator Phone
Code
Cellular Elevator Phone Lines for Elevator & Service Companies
Cellular Phone Lines for Property Managers
AT&T
FirstNet Solutions
Pool
Phone Lines
Elevator Cellular
Phone Lines
Elevator Phone Monitoring
for Property Managers
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