Finding out how much you could save on your elevator phone monitoring is easy. Why wait? Get a fast online price quote today!
To obtain a formal price quote, kindly complete our online form. In addition, we will send you our elevator phone monitoring datasheet for your reference. If you have any questions or prefer to speak directly with a MyLinkLine sales representative, please don’t hesitate to call us at 800-862-4001.
Frequently Asked Questions
Can MyLinkLine monitor the elevator phones I already have?
Yes, we monitor Elevator Phones, Wheelchair Lifts Phones, Area of Refuge Phones, Parking Lot Phones, Campus Phones, Emergency Phones, Swimming Pool Phones, SOS Phones, Blue Light Phones, Call Box Phones, Intercom Phone Lines, Alarm Phone Lines.
Do you monitor other types of emergency phones?
Yes, we monitor Elevator Phones, Wheelchair Lifts Phones, Area of Refuge Phones, Parking Lot Phones, Campus Phones, Emergency Phones, Swimming Pool Phones, SOS Phones, Blue Light Phones, Call Box Phones, Intercom Phone Lines, Alarm Phone Lines.
How often should we test our elevator phones?
Most properties choose to test every elevator phone at least monthly, and some test more frequently based on occupancy type or local rules. Regular testing confirms that calls still reach the elevator phone monitoring center, that building and cab information is correct, and that visual communication features such as displays and indicators work as intended. MyLinkLine can provide a written testing procedure that your team can follow and keep on file for inspectors.
Why is elevator phone monitoring necessary?
Code regulations require that elevator telephones be connected to a monitored telephone number 24 hours a day. ADA compliance also mandates that telephone monitoring services must not rely on voice communication and must be capable of handling emergency calls from individuals with disabilities. Our state-of-the-art 24-hour monitoring service ensures the best emergency monitoring solutions available, with well-trained staff to assist in both emergency and non-emergency situations.
Can emergency telephones be programmed to call 911?
While emergency telephones may be programmed to dial 911 for emergency dispatch, it is generally discouraged. Most 911 dispatch centers prefer that emergency telephones do not tie up emergency lines with non-emergency or prank calls. Additionally, fines may be imposed for dispatching emergency personnel to non-emergency situations. Therefore, we do not recommend relying solely on 911 for answering emergency telephone calls.
Does your call center identify the location of emergency phone calls?
Yes, our call center’s computer system instantly identifies the phones and its location when an emergency call is received. This is particularly important for individuals who are deaf or unable to communicate verbally. Our monitoring service is designed to meet the requirements of the Americans with Disabilities Act (ADA), as well as ADA, ASME, and ANSI codes.
Can MyLinkLine monitor emergency and elevator phones purchased from another company?
Absolutely. We can monitor and reprogram elevator phones from any manufacturer, including those already built into existing car operating panels. No additional equipment is required for our monitoring services.
Do you charge additional fees based on the number of calls made from the cellular phone line?
No, we do not charge additional fees based on the number of calls made from an elevator phone line.
Does MyLinkLine elevator phone monitoring meet current communication requirements?
Our elevator phone monitoring service and cellular elevator phone lines are designed around current elevator communication requirements. That includes support for audio and visual messaging in elevators that use in-car displays. Local adoption timelines vary by state, so we always recommend confirming specific code versions with your elevator contractor and authority having jurisdiction.
How MyLinkLine elevator phone monitoring works
MyLinkLine makes it easy to upgrade your elevator phone monitoring without disrupting tenants or elevator service. We follow a clear step-by-step process, so you always know what is happening and why.
Review your elevators and current setup
We begin with a short discovery call about your properties and how your elevators are currently connected. Together, we review the number of cabs, existing elevator phones, and whether each cab is using a landline, a cellular line, or a mix of both. We also note which elevators have a traditional phone only and which have newer systems with an in-car display. During this step, we identify any obvious code gaps, problem locations, and opportunities for savings so you can decide which elevators to move first.
Do you have any questions? We’d love to hear from you!
1-800-862-4001
Pricing and Packages
Simple elevator phone monitoring plans
Every building is different, but our approach stays the same. Keep pricing simple, avoid surprises, and build around your actual needs.
What you can expect
Straightforward per elevator monthly monitoring rates
Lower total cost when you bundle elevator phone monitoring with MyLinkLine cellular elevator phone lines
Options for additional support, such as testing guidance and documentation for your maintenance team
Savings with cellular elevator phone lines
By removing traditional elevator landlines and converting to our cellular elevator phone line, many properties reduce their total communication cost while improving reliability and compliance. You can choose to convert one building at a time or roll out a portfolio-wide plan.
First month monitoring promotion
Ask about current promotions for new elevator phone monitoring accounts. In many cases, new customers receive the first month of monitoring service at no charge for qualifying elevators.
Experience and Reliability
For more than 29 years, MyLinkLine has focused on emergency communication and elevator phone monitoring. Our monitoring center uses redundant computers, backup systems, and on-site generators to keep calls flowing even during power outages or unexpected failures.
Compliance-focused mindset
We sell and install equipment that is designed to follow federal, state, and local communication requirements. Our goal is to help you keep elevators open, protect passengers, and reduce exposure to avoidable communication and accessibility issues.
Ongoing testing and support
After going live, your maintenance or elevator service team can follow our simple test procedures to verify operation on a regular schedule. We provide a written test checklist, recommended frequency, and an easy way to document results for inspectors and owners. If you add new elevators, remodel a building, or change your contact list, our staff updates your monitoring profile and helps you run new test calls. MyLinkLine remains available for questions, training of new staff, and support whenever your team needs it, so your elevator phone monitoring stays reliable year after year.
Get Quote
Get a quick quote and see how much your building can save.
Why properties choose MyLinkLine for elevator phone monitoring
One partner for monitoring and cellular lines
MyLinkLine installs and monitors elevator telephones and cellular lines nationwide. You can have a single point of contact for elevator phones, elevator phone monitoring, and cellular elevator phone lines instead of juggling multiple vendors.
Code focused from the start
Our solutions are designed around current elevator communication requirements, including newer rules for visual messaging in elevators with in-car displays. You get an elevator phone monitoring plan that is built to support clear audio and visual assistance for passengers.
Real people on every call
Our solutions are designed around current elevator communication requirements, including newer rules for visual messaging in elevators with in-car displays. You get an elevator phone monitoring plan that is built to support clear audio and visual assistance for passengers.
Clear location and callback information
Our systems identify the building, cab, and callback number so operators know exactly where the call is coming from. This is especially important if the caller is distressed, unable to speak clearly, or cannot communicate verbally.
Multilingual support
Calls can be handled in many languages so tenants and guests can communicate in a way that feels natural to them. This helps reduce confusion, speed up response, and make the experience less stressful for everyone involved.
Cellular ready for modern elevators
MyLinkLine cellular elevator phone lines are designed to work with all elevator telephones and monitoring services. They also support the communication needs of elevators with in car displays and visual indicators, helping buildings meet newer communication requirements without relying on aging landlines.
Elevator Video Monitoring
MyLinkLine’s Video Monitoring System provides a modern, code-compliant communication solution for new and existing elevators—designed with accessibility, safety, and flexibility in mind. Fully compliant with ASME A17.1 (2019 and later) and IBC (2018 and later) requirements, MyLinkLine’s video monitoring system helps property managers, hotel owners, and building owners meet evolving safety standards while adding unique value to their elevators.
When you combine elevator phone monitoring with our cellular elevator phone line, many properties see meaningful savings of 35% or more compared to traditional landlines while also improving reliability and compliance.
Testimonials
Elevator Phone Monitoring
Thank you for your kind words. We understand the importance of providing exceptional elevator phone monitoring service to our valued customers. Your satisfaction is our top priority, and we remain dedicated to delivering high-quality and reliable solutions.
The elevator phone monitoring service exceeded my expectations. Prompt response times and clear communication ensured our tenants’ safety. I highly recommend MyLinkLine Communications!
I’m impressed with MyLinkLine’s elevator phone monitoring system. The easy-to-use interface and reliable connectivity offer peace of mind. Excellent customer support too!
MyLinkLine’s elevator phone monitoring solution is a game-changer. Quick emergency assistance and regular system checks guarantee reliability. An essential service for any building.
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