Emergency Elevator Telephones

At MyLinkLine, we prioritize our client’s long-term interests by exclusively using non-proprietary phone equipment with a proven track record of durability, reliability, and ease of service. Our approach ensures that you have all the information needed to make the best decision for your specific needs. Trust the MyLinkLine way for a reliable and flexible elevator telephone solution.

Yes. Our cellular elevator phone line is designed to work with all common emergency telephones and monitoring services. As long as the existing elevator phone meets basic code and manufacturer requirements, we can convert the line to cellular without replacing the phone itself.

Yes, emergency elevator phones are required in all public elevators in the United States. Specific system requirements, including those for the answering service that responds to emergency calls, can be determined by referencing our code database, which provides information organized by state.

If you choose a phone with a Cellular Connect device, we will require a 110-volt AC duplex outlet. While most of the elevator phones we offer are line-powered, some may require line power. If you’re uncertain about which model would work best for your elevator system, we can assist you in finding the appropriate one.

We strive to make most repairs on the same day or the next business day. In situations where immediate repair is necessary, we can even provide a loan phone while the repair is being carried out.

Typically, we can install a new phone within two weeks of receiving payment and a signed monitoring agreement. However, we also offer rush service to accommodate urgent situations such as elevator inspections or emergencies.

Most properties benefit from testing each elevator phone at least once per month and after any service work on the elevator or phone lines. Regular testing confirms that the elevator phone places calls correctly, that the monitoring center hears callers clearly, and that location information is accurate. Many inspectors now expect documentation that elevator phone testing is happening on a consistent schedule.