Does an elevator need a dedicated phone line?

The answer is yes, elevators generally require a dedicated phone line, but this can vary depending on the code regulations in different locations. The reason behind this requirement is the need for a reliable emergency communication system that connects users to emergency personnel promptly. Imagine someone stuck between floors or experiencing a medical emergency and being unable to reach help due to a busy tone on a shared phone line.

In most cases, the elevator is equipped with a dedicated phone line to ensure immediate access to assistance. Alternatively, certain setups allow the elevator call to have priority over other calls on the same line. Both approaches guarantee swift access to personnel who can offer aid.

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Cut the cord on the outdated dedicated phone line

Is a conventional telephone landline required for the elevator dedicated phone line?

The question of whether the dedicated phone line must be a traditional telephone landline has become increasingly relevant as carriers shift away from conventional landline wires towards newer digital technologies. While there has been a long-held belief that conventional lines are more reliable than digital solutions, which can be susceptible to disruptions from power outages and other issues, the reality is that digital or cellular lines can be just as, or even more, reliable than traditional landline technology.

One of the reasons for this shift is that many conventional landline networks are quite old, some dating back as far as 150 years, and lack of maintenance has led to disintegration in some cases. For instance, after Hurricane Sandy, Verizon opted not to rebuild the copper lines and instead moved all communication traffic to digital connections.

Furthermore, regulations have been updated to accommodate cellular connections as long as they meet specific criteria. This means that the dedicated phone line does not necessarily have to be a conventional landline; digital or cellular alternatives are acceptable options.

Conventional telephone landlines are becoming a thing of the past.

The traditional copper landline, which has been a cornerstone of communication for decades, is becoming obsolete. The PSTN (public switched telephone network), built on copper landline technology and responsible for providing phone services to businesses in the USA, is now being phased out.

According to FCC Order 19-72A1, all landlines in the United States must be replaced with alternative services by August 2, 2022. As a result, the nation’s copper line infrastructure is being actively replaced by a more efficient IP-based network.

Due to this mandate, carriers are no longer obligated to offer or support traditional landline services. Consequently, there have been significant price increases, with some reaching as high as 60-100%. Many customers have received notices that their conventional old telephone landline service will soon become unavailable. This is the carrier’s way of encouraging customers to transition away from outdated technology.

The use of traditional elevator telephone landlines faces a critical decision point. Building owners and users must now choose between continuing to pay higher fees for traditional dedicated phone lines or switching to a more advanced and cost-effective communications solution. The transition away from traditional copper landlines marks a significant shift in the telecommunications landscape and emphasizes the need for businesses to adapt to the changing technology.

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Go Cellular! 
Dedicated Phone Line

How to eliminate the cost of a traditional elevator phone line and save 35% or more

Now is the time to switch your elevators to cellular phone lines

Compatibility: The MyLinkLine Cellular Connect™ works with all elevators including telephones already installed by other companies or built into existing elevator car operating panels.

We Use the Best Networks: MyLinkLine Communications has successfully secured nationwide cellular agreements with all major network providers allowing us to offer comprehensive nationwide cellular solutions.

To ensure top-notch service quality and cost-effectiveness for our elevator cellular phone lines, we have developed an exclusive network coverage scoring system. This enables us to evaluate the building’s location and determine the ideal network for that specific area. By leveraging this technology, we can provide reliable elevator cellular phone lines at the most competitive monthly rates.

Network Resilience: Most elevator companies advocate using cellular phone lines whenever possible. The majority of elevator passenger entrapments are caused by power outages and standard landlines are often susceptible to disrupted communications. Cellular makes sense because in most cases they are more dependable than landline phone connections, especially in the event of natural disasters. Cellular networks are designed with redundancy and backup systems, making them more resilient during emergencies or disasters. They often have built-in failover mechanisms to ensure continued service even if specific cell towers are affected.

FirstNet® cellular technology: FirstNet® – a service proudly offered by MyLinkLine for our elevator cellular phone lines. Developed by AT&T and first responders, FirstNet® ensures unparalleled connectivity, especially during unforeseen events like natural disasters. With FirstNet® our AT&T elevator cellular phone lines will always get priority access across LTE – Band 14 spectrum, along with AT&T’s comprehensive commercial LTE spectrum bands. Contact us today to include FirstNet® with your elevator cellular phone lines subscription and ensure your connection remains steadfast in critical situations.

Future-Proofing: As technology advances, cellular networks are continuously upgraded to support higher data rates and improved reliability. By using cellular phone lines, elevator communication systems can be future-proofed, ensuring compatibility with the latest advancements.

Elevator Code Compliant: MyLinkLine has been installing emergency cellular phone lines for 15+ years. We are the experts and only install products that meet code requirements. Our products comply with ADA, ASME, ANSI, and IBC codes in addition to all local requirements if applicable.

Convenience: Why wait for the telephone company to install conventional dedicated phone line and charge you for installation and activation fees when you can install a wireless elevator line that interfaces with all emergency elevator telephones. Setting up cellular dedicated phone line is quick and straightforward compared to laying dedicated landlines, which can be time-consuming and expensive.

Cellular communication allows for faster deployment and installation of elevator phones. Our cellular landlines can also be installed in the elevator machine room, top of the elevator car or building telephone room. We ensure the maximum performance by installing it right the first time. Our technicians are qualified and insured. We can install your equipment according to all codes and regulations.

Quick Installation: Attention General Contractors and Property Managers: Waiting on the installation of phone lines that are holding up the building elevator inspection and permits. Contact us, we can have your mobile phone lines installed in 24-hours and we install nationwide.

Lifetime Warranty: If any part of your Cellular Connect™ fails at any time during your lifetime due to a defect in material or workmanship, we will repair or, at our option, replace the defective product(s) as long as MyLinkLine Communications provides the monthly service agreement.

We prioritize the safety and security of elevator passengers above all else

As the #1 provider of elevator cellular phone lines, MyLinkLine is the only company in the industry with a team focused on handling both new and existing equipment installations. Our innovative technology will replace the need for dedicated telephone landlines and can save you over 35% per year!

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Elevator Phone Lines

Go cellular and save 35% or more on monthly phone line fees. If you currently pay for an elevator telephone line you are paying too much. Our cellular phone lines work with all elevator telephones and monitoring services. To learn more click on the link below.

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Elevator Phone Monitoring Service

Our monitoring and dispatch center has been delivering professional service for over twenty years. Our staff has extensive technical and interpersonal training to assist in emergency and non-emergency situations. To learn more click on the link below.

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Emergency Elevator Phones

MyLinkLine will only install elevator telephones that meet code requirements. We also comply with ADA, ASME, ANSI and IBC codes in addition to all State and Local requirements if applicable. Volume pricing available. To learn more click on the link below.