The American Society of Mechanical Engineers (ASME) introduced significant updates in its A17.1 safety code for elevators and escalators—first in 2019 with later updates in 2022. The code improvements emphasize the need for advanced elevator communication capabilities. What are the elevator emergency communication requirements under ASME A17-1? These changes require advanced emergency communication systems in elevators and improve passenger safety. The ASME 17.1 elevator safety code aligns with new ADA requirements, making emergency responses safer and more efficient.
What the Code Requires
Key Additions to ASME A17.1-2019 Elevator Code Requirements
- Advanced communication capabilities, including cameras with text functionality to assist passengers with hearing impairments.
- Text-to-rescue features tied to ADA compliance, enabling hearing-impaired users to log into the camera system and text for rescue.
- Default requirements for new elevators to include these advanced systems.
Who Must Comply?
These features are required in all elevators installed after 2019. Existing elevators are generally exempt from this requirement unless they are “modded” (modified or significantly updated). Code enforcement varies and not all elevators are equipped with these important accessibility features. Non-compliance after a major update, however, can result in liabilities.
In addition to ASME A17.1, several other code authorities have similar requirements. In fact, the 2022 code update is officially known as ASME A17.1-2022/CSA B44-2022. While this name doesn’t roll off the tongue, it designates a joint effort between ASME and the Canadian Standards Association (CSA). The International Building Code (IBC) issued IBC 2021 in 2019 (updated 2021) and the National Fire Protection Association (NFPA) updated their NFPA 72 handbook in 2022.
What’s New in ASME A17.1-2022/CSA B44-2022?
The 2022 ASME A17.1 code revisions further modernized emergency communication:
- Two-Way Voice + Visual Signals enhance situational awareness for trapped passengers.
- Video Calling Capability allows real-time video interaction between the elevator and authorized emergency personnel.
- Remote Monitoring permits off-site supervision and alerts in case of failure or emergency.
- Cybersecurity Requirements add expectations for secure communication and monitoring systems, reflecting the need for digital security.
How ASME A17.1 Affects Building Owners & Manager
Greater Accessibility
Compliance with ADA standards ensures elevators can serve all users—including those with hearing or speech impairments—via real-time camera-based texting or video relay services.
Increased Installation Costs
The shift from analog to integrated digital systems means higher up-front costs for cameras, displays, secure internet connections, and more.
Increased Liability for Non-Compliance
Modifying an elevator without adding compliant communication features may expose owners to legal risk.
Ongoing Subscription Costs
Most manufacturer systems require ongoing monitoring subscriptions to stay compliant and functional. These recurring costs can affect long-term budgeting—especially for service providers.
System Complexity & Maintenance
Building owners must plan for regular system maintenance, cybersecurity updates, and training staff on newer communication protocols.
Checklist for Facility & Property Managers
If you’re responsible for elevator systems in your facility, it’s time to:
- Audit your current elevator communication systems.
- Determine if your elevators qualify as “modded” and thus must be brought up to code.
- Budget for subscription-based monitoring platforms and ongoing compliance maintenance.
- Consider ADA communication needs (including visual and text-based interfaces).
How MyLinkLine Helps With ASME A17.1 Compliance
MyLinkLine supports building owners with full compliance for ASME A17.1—especially around communication and monitoring:
- MyLinkLine offers code-compliant elevator cameras with text capability.
- MyLinkLine also offers monitoring services, although many manufacturer systems include proprietary monitoring software that requires a separate subscription.
- While MyLinkLine can sell and support third-party communication devices, this is generally only done upon customer request. Why? These platforms often require subscription services that reduce MyLinkLine’s ability to offer integrated, cost-effective solutions.
For customers who need to meet code and want to centralize their services, MyLinkLine’s direct offerings ensure control, clarity, and support—without third-party constraints.
The updates in ASME A17.1‑2019 and 2022 represent a major shift in how elevator communications are handled. Communications are moving from basic phone lines to advanced, accessible systems with text, video, and real-time monitoring. Whether you’re planning new construction or retrofitting an existing elevator, understanding these laws is critical.
MyLinkLine is here to help you navigate the complexities—offering hardware, monitoring, and guidance on how to stay compliant while avoiding unnecessary subscriptions or vendor lock-in.
Frequently Asked Questions (FAQ)
Q: What does ASME A17.1 require for elevator emergency communication?
A: Two-way voice + visual systems, camera texting for the hearing-impaired, and remote monitoring features.
Q: Do all elevators need to comply with ASME A17.1?
A: Only new or significantly modified elevators must comply. Others are grandfathered in—unless altered.
Q: What if I don’t comply with ASME A17.1?
A: You may face ADA violations, code enforcement issues, or legal liability in the event of an emergency.
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